• 360.691.9048
  • Mon-Fri 8AM-5PM PST

Delivery & Shipping Infomation



We ship anywhere in the US and Canada by LTL common carrier. Transport service rates are competitive. Contact us for a quick freight quote.

Free Shipping

We offer free shipping, on orders valued over $1000, within 50-mile radius of our warehouse (Olympic Peninsula and islands excluded) located at 18935 59th Ave NE, Arlington WA. 98223. Reasonable shipping costs apply to orders shipped beyond 50 miles. Orders valued under $1000 may be shipped by UPS, Fedex, USPS or on our truck. Shipping costs will be added to customers invoice. Please contact us at 360-651-2540 for additional information.

Factory Orders

We offer significant discounts (typically 20%) on Factory Orders. Since we are able to save money on flooring costs we are able to pass on the savings to our customers. While everyone likes saving money, Factory Orders are filled and shipped factory direct so ship times are out of our control. Wait times can be extended at times so only those comfortable with waiting should place a Factory Order! Please feel free to ask us.

Shipping Times

We understand that receiving your equipment in a timely manner and undamaged is important. If the item you order is in stock, it will typically be shipped within one week of when we receive your order. If the lift you want is not in stock, it is likely we have already ordered replacement stock from the factory. If an item is out-of-stock or on back-order, we will ship the item to you as soon as it is back in stock. Contact us for back-order information.


Customers are responsible for inspecting equipment for damage at the time of delivery. Look carefully! If you notice any freight damage, you must note freight damage on the bill of lading as damaged at the time of arrival. All damages must be reported to us within 24-hours as required by warranty. When damage has not been properly noted on the bill of lading at time of delivery your freight claim will be considered invalid by the freight carrier.

NOTE: Top Secret Equipment is not the shipping company and will not be held accountable for freight damages not noted on the bill of lading!

Wil-Call & Customer Pickup

We welcome local pickups. If you would prefer to pick up your order we will gladly load it on your truck or trailer for you.

For pickup orders, you must arrive between Monday through Friday, between 8AM and 4PM. Will-call appointments are required 24 hours in advance. Let us know you are coming so that we can have your order ready when you arrive. If you arrive after 4PM, we cannot guarantee your shipment can be loaded the same day you arrive.

Loading Vehicles: You must have a sufficient trailer, box truck or another vehicle for us to load your equipment. We will not load auto lifts into pickup trucks for safety reasons. You will need to provide your own straps to tie down your equipment. If you are unsure of the vehicle type, or trailer length required please give us a call.


We stock most of our equipment and parts in our warehouse in Arlington WA. Freight costs will be added to orders under $1000. We can deliver locally on our truck eliminating the need for an on-site forklift at the time of delivery. Or shipments can be made to your location by LTL common carrier, or to a local terminal.
Plan ahead, LTL shipments will require a forklift to be available at time of delivery! Typically there will be additional charges for residential delivery and lift gate services.

No forklift is required to be on-site when we deliver our products on our truck. Our truck is a 20' rollback, which allows us to slide your order off the truck deck on skates as seen in the photo. Once done the skates are removed. If you have any special needs or concerns please feel free to ask us. However, our truck is limited to 300 miles distance.

Need Delivery or Installation?

Delivery is free within 50 miles. If you are located beyond our 50 mile free delivery radius (Arlington WA. 98223), please call us for a freight rate.

Local installation services are available. Call us Monday - Friday, 8AM to 5PM Pacific Time to schedule your installation.

Call to Order


Top Secret Equipment is a division of Top Secret Customs & Restorations 18935 59th Ave NE, Arlington WA 98223. Phone: 360-691-9048.

© Copyright 2020. All Rights Reserved by Top Secret Customs & Restorations.