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Delivery & Shipping Information

Shipping

Shipping (50 states and Canada)

Olympic Shop Equipment can be shipped and delivered anywhere including fifty states and Canada by Less Than truck Load (LTL) cargo carrier to any commercial address. We have a unique trucking program that allows us to compare shipping costs between hundreds of carriers ensuring you the lowest cost.

See how shipping cost to a commercial address or freight terminal can save you time and money. A forklift is always required to be onsite at time of delivery.

Freight Terminals

LTL freight can be transported for delivery to a freight terminal nearest you, on a freight-hold will-call basis for pick up on your trailer. Freight Terminals will load your device on your trailer at no cost to you. Freight terminals are typically professional, easy to work with and get you loaded and on your way quickly. Will-Call orders often require a pickup appointment. Your Olympic dealer will select a freight terminal near you and forward a Bill of Lading to you that includes complete contact information for the terminal.

NOTE: Car lifts cannot be loaded onto pickups, a flatbed trailer is required (certain barn door cargo trailers may be acceptable). Contact your freight terminal, or your Olympic sales representative for further information.

Residential Deliveries

The LTL freight carriers we use can ship to residential addresses (+$70) but must be accessible by 40’ trucks with forklift onsite at time of delivery. If you need further information about shipping or delivery please contact us, or your Olympic sales representative. Contact us for a quick freight quote.

Delivery Time

We understand that receiving your equipment in a timely manner, and undamaged is important to you. When the item you order is in stock, it will typically be shipped within two days after we receive your order. When not in stock, it has likely already shipped from the factory minimizing wait times. If an item is out-of-stock or on back-order, your order will be shipped as soon as it is back in stock. Contact your Olympic sales representative for more information.

Inspecting Your Delivery

Receiving parties are responsible for inspecting shipments for damage at the time of delivery. Do not sign your delivery receipt before thoroughly inspecting the package for damaged or missing parts. Remove the plastic wrapping so a thorough inspection can be made before signing. Damage or missing parts must be notated on the bill of lading, or your claim will be denied by the freight carrier. Undocumented freight claims are the responsibility of the receiver, not the shipper (Olympic, or seller). 

When Damage Occurs

 

Clear photos of the item shipped still in its original packaging are required and must accompany acceptable freight damage and missing parts claims. Photos of damaged parts are required. All freight damage and missing parts claims must be received electronically within 24 hours of time of delivery as required by warranty; no exceptions. You have the right to refuse the shipment due to damage. When damage has not been properly noted on the bill of lading at time of delivery your freight claim will be considered invalid by the freight carrier.

NOTE: Olympic Equipment, and Olympic Equipment dealers are not freight carriers. Transportation services may be arranged for you by an Olympic Equipment representative, however, as consignee you the customer, is responsible for resolving any undiscovered, or improperly notated freight claim with the carrier. Olympic Equipment, and Olympic Equipment Dealers cannot be held accountable for freight damages or losses not noted on the bill of lading!

Need Delivery or Installation?

Shipping: We ship to all 50 states, including AK, HI, and Canada. Contact us for a low-cost freight rate.

Installations: Call us Monday - Friday, 8AM to 5PM Pacific Time to schedule your installation.

Tech Support: We offer free expert technical advice for every device we sell. Call us!

CALL TO ORDER NOW!

Top Secret Equipment is a division of Top Secret Customs & Restorations 18935 59th Ave NE, Arlington WA 98223. Phone: 866-774-4531.

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